Decluttr Review Featured

Decluttr Review: Quickly and Easily Declutter Your Life

  • Post author:Bob Haegele
  • Post last modified:April 21, 2020

Do you have too much stuff? In this Decluttr review, we’ll consider an app that can help in just that situation.

If you’ve been using the Marie Kondo Methodyou probably have stuff to get rid of, right? But doing so can be a hassle. Do you use Craigslist? Facebook? Have a garage sale?

While these options can be useful, they can be time-consuming and a bit of a hassle. However, there’s another option that can simplify the process: Decluttr.

So, how does this app stack up? Is it really worth using or is it just a waste of time?

Let’s find out.

Decluttr App Overview

What’s the deal with this thing? Basically, it’s a service (and an app) that makes it easier to get rid of your old stuff.
Instead of having to find a buyer, negotiate a price, set up a time and place to meet, etc., this service makes the process much simpler.

In fact, it eliminates all of the steps I just mentioned. You sell all of your stuff directly; there is no negotiation or having to find a buyer.

Who Owns Decluttr?

Decluttr is an independent, privately-held company based in Kennesaw, Georgia. It is incorporated under Entertainment Magpie, Inc. and launched in 2014.
The company has since been featured by many major publications, such as CNET, TechRadar, NBC News, and more.

How Does Decluttr App Work?

Arguably the best thing about the service is just how simple it is. There are three steps to selling your stuff:

  1. Get a quote for your item(s)
  2. Pack them in a box
  3. Ship them for free

They recommend using their app because it includes a barcode scanner which you can use if your items still have one in tact.

Decluttr Review step 1

You start by searching their database to see if your items are ones that they will purchase. If they are, you’ll instantly get a quote, then lock in that price for 28 days.

If you decide to accept, you’ll then pack your items in a pack and wait for your free shipping label. You can either tape the label on yourself or just let a shipper do it later.

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The next step is to drop your sealed-up items off at an authorized shipping location. You can use any of the following options:

  • UPS store
  • Customer center
  • Authorized retailer
  • UPS pickup

As you can see, there are plenty of options here. And you can use the UPS shipping locator to find a UPS drop-off location.

As mentioned on the site, your items are also fully insured while in shipment, so you don’t have to worry about things getting lost or damaged.

The last part of the process is to get paid! You’ll get paid the next day (after your items are received). There are several ways to get paid:

  • Direct deposit
  • PayPal
  • Check
  • Donation to charity

Donation to charity is an interesting one, needless to say. I think the reduced stress for Marie Kondo-ing your life combined with donating to charity could feel really good.

But, of course, if you really need the money, then that is certainly the best option.

What Can You Sell on Decluttr?

You can sell the following items:

  • CDs, DVDs, and games
  • Books
  • Cell phones
  • Tech
    • Apple products
    • Kindle
    • Tablets
    • Wearables
    • Consoles (for trade-in)
  • LEGO®

I have to say, the fact that they buy LEGOs came as a bit of a surprise! It’s a good reminder that you never know what kind of stuff might be in-demand.

That said, it does focus on tech (which isn’t hard to tell from the list above). Even some of the items listed separately from “tech” could be considered as such (like cell phones).

In fact, as soon as you visit their website, you can see the heavy focus on tech.

Decluttr Review Landing Page

The service also claims to offer the best price for tech, though that is based on their own comparisons.

Price Guarantee

One nice thing that Decluttr offers is a price guarantee. When you sell an item, you will receive an initial quote based on the details you provide.

However, if after receiving the item, it’s deemed in worse condition than you specified, the quote could be reduced. You can either choose to accept the revised quote, or you can have the item sent back at no cost to you.

How Much Does Decluttr Pay for DVDs?

Despite the emphasis on tech (specifically, on devices), you may still have some DVDs you want to sell. “But DVDs really worth anything?” you might ask.

It’s a fair question, especially with so many people streaming nowadays.

According to one Redditor, the price range for CDs and DVDs goes from 50 cents to $4.50. 50 cents isn’t much, but it’s better than nothing, right?

Either way, you can always get a free, instant quote on your items; there’s no requirement to actually take it.

What Does Decluttr Do With Your Stuff?

What they do with your stuff depends on a number of factors, including what kind of item it as and the condition.

According to the website, they recycle LEGOs. Other items, such as an iPad pro, can either be resold or recycled. Of course, the company has to have revenue, so this isn’t too surprising.

They also offer a separate cell phone recycling program. This would be useful for phones that have little to no value (like very old phones or broken ones).

You never want to just throw them in the trash because phones contain harmful materials.

I recommend holding onto older phones longer because the constant “upgrade cycle” is both expensive and environmentally harmful. However, if you have devices that finally stopped working altogether, recycling them is your best bet.

What Are People Saying About It?

Decluttr currently has an excellent 4.5 rating on TrustPilot. Verified users say things such as: 
This app offers a GREAT service for responsibly reducing and reusing with a nominal (and somewhat minimal for me) return, AND FREE SHIPPING! Securely and professionally processed with a relatively quick turn around.

I got an iPhone X in really great shape and at awesome price. Options available were very good. Delivery was speedy.

There are some critical reviews, though:

While I received the iPhone I ordered, it was not the color I ordered. Would have appreciated a notification informing me of the color change, so that I could make a decision regarding whether I would mind if a different color. Loved the price.

I need a customer service assistance and could not get any for a tax exempt purchase. I’m not sure that you all have customer service.

So while the reviews are mostly positive, there are some negative ones. However, I noticed that their team responded to both of these reviews, which is good to see.

And the app has a 4.2 rating on both Google Play and the Apple App Store.

It’s clear that the apps and the service in general are well-received for the most part.

Decluttr Review: Conclusion

Decluttr is a service that’s convenient, easy to use, and will help you remove some of the dreaded clutter from your life.

You might be able to get slightly higher rates elsewhere, but keep in mind that you’ll probably have to do a lot more work to make that happen.

With this service, you do pay a bit for the convenience, but eliminating clutter from your life can be very freeing.

I would recommend at the very least getting a quote if you have stuff you want to get rid of, but don’t want to go through the hassle of selling it yourself.

If you do, let me know about your experience. I’d love to hear about it.

Hey there. My name is Bob Haegele and I'm a personal finance writer who has been freelancing since 2018. Since then, I've built a six-figure career as a freelance writer. My work has been featured in Business Insider, Forbes Advisor,, USA Today, and many other outlets. Interested in starting a blog of your own? Check out my post on starting a blog.

This Post Has 2 Comments

  1. Lisa Taylor

    Do not ever send anything to Decluttr! I sent them an Apple watch 3-was supposed to received $ 69.30. They received it 12 days ago. Have not heard a thing from them & website is showing they are awaiting my items. However, the tracking receipt shows it received & signed for by Kelsey. Another rep advised the box arrived empty. The receipt shows the weight of the item, therefore, the box was not empty. They will not help me-they keep saying they are investigating but I never hear back from them. Every time I do a live chat (you cannot get through to their phone lines) it’s a different rep with a different falsehood. One rep even disconnected me from chat. I have filed a claim with BBB.

    1. Bob Haegele

      Sorry to hear that, but thank you for your input. I’m sure this will help others who are considering Decluttr.

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